> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wobot.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Activating or Deactivating a User

You may want to pause and later resume the activity of the users for some reason. ${color}[#3766e8](**Wobot.ai**) enables you to make the user inactive without impacting the workflow of the process as you can reassign the tasks to existing active users of your organization.

|| **✍ Note:** You need to be an **Owner** or **Admin** to perform this task. To see more information about available roles, see [User Roles and Permissions](https://wobot.crisp.help/en/article/user-roles-and-permissions-1fh1u94/?bust=1647110104605)
# To ${color}[#3766e8](**activate**) or ${color}[#e2030f](**deactivate**) a user

1. Log in to your Wobot.ai account. Navigate to the left sidebar, and click **⚙️ Settings** to view the list of all ${color}[#3766e8](**Users**).

![](https://storage.crisp.chat/users/helpdesk/website/9c4859e1ba41f800/image_125l0is.png)

2. Select the user whose status you want to change, and click `🚫 Deactivate`  `☑️ Activate` on the pop out option or 🚫 **Deactivate* * ☑️ **Activate** icons under the **ACTION** label.

![](https://storage.crisp.chat/users/helpdesk/website/9c4859e1ba41f800/image_1g0bv29.png)

3. Confirm your action at the the confirmation prompt.

![](https://storage.crisp.chat/users/helpdesk/website/9c4859e1ba41f800/image_99urgg.png)
||| **✍ Note:** Each invited user is set to an inactive state by default and becomes active upon acceptance of the email invite. A deactivated user cannot sign in to the account and be assigned any new tasks. An owner level user cannot be deactivated.

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