> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wobot.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Is Software as a Service a new concept?

Software as a service is not a new concept. It dates back to 1998, with companies and lots of corporations recently becoming more aware and using the software. You will be surprised to know even platforms like Netflix, Prime Video, etc., are all SaaS.