> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wobot.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# User Roles and Permissions

### Wobot AI supports unlimited users who can be assigned to 4 pre-defined roles. These roles have different permissions and responsibilities in the system.

The **Owner** account is created while setting up the organisation. 

The **Owner** can invite other users and define their roles from the ${color}[#3766e8](Users )section in the ⚙️ **Settings** line item on the left navigation panel. The ${color}[#3766e8](Users )section lists all the registered users in the account.

# Assigning User Roles

### Owner
* Full access to the system as the primary user for the company.
* Restricted to 1 user per company as owner role (can be at other roles in multiple accounts).
* Can manage users: add, edit, delete, change status (except themselves).
* Can manage locations: add, edit, delete.
* Can manage Recorder(s)/Camera(s): add, edit, delete, change status.
* Can add/delete live view, set up direct recording, view playback videos, reports and detailed analytics.
* Can automate Agents and view raised events for all locations.
* View Plan and Usage (in Settings)
* Has access to Help and Support.

### Admin
* Access to all platform features similar to Owner, except viewing Plan and Usage.

### Member
* Limited access compared to Owner and Admin.
* Can view most system features but can't make changes.
* Can view analytics and events for all the assigned locations and download reports.
* Can access created live views and view playback videos for assigned locations.
* Has access to help and support.

### Manager
* Elevated privileges similar to Admin (for assigned locations only).

| **Feature** | **Action** | **Owner** | **Admin** | **Member** | **Manager** |
| Account | Login | ✅ | ✅ | ✅ | ✅ |
| Cameras | View | ✅ | ✅ | ✅ | ✅ |
|  | Add/Edit/Delete | ✅ | ✅ | ❌ | ✅ |
|  | View/Copy Stream | ✅ | ✅ | ❌ | ✅ |
| Recorder | View | ✅ | ✅ | ✅ | ✅ |
|  | Add/Edit/Delete | ✅ | ✅ | ❌ | ✅ |
| Live View (if enabled) | View | ✅ | ✅ | ✅ | ✅ |
|  | Add/Edit/Delete | ✅ | ✅ | ❌ | ✅ |
| Playback (if enabled) | View | ✅ | ✅ | ✅ | ✅ |
| Agents | Browse | ✅ | ✅ | ✅ | ✅ |
|  | Add/Edit | ✅ | ✅ | ❌ | ✅ |
|  | View Analytics & Events | ✅ | ✅ | ✅ | ✅ |
| DriveThru (request to enable) | Setup | ✅ | ✅ | ❌ | ✅ |
|  | View Analytics | ✅ | ✅ | ✅ | ✅ |
|  | ThruPut Live | ✅ | ✅ | ✅ | ✅ |
| Settings | Users | ✅ | ✅ | ❌ | ✅ |
|  | Locations | ✅ | ✅ | ❌ | ✅ assigned only |
|  | Schedules | ✅ | ✅ | ❌ | ✅ |
|  | Report Settings | ✅ | ✅ | ❌ | ✅ |
|  | DriveThru | ✅ | ✅ | ❌ | ✅ |
|  | Integrations | ✅ | ✅ | ❌ | ✅ |
|  | Company | ✅ | ✅ | ❌ | ✅ |
|  | Plan and Usage | ✅ | ❌ | ❌ | ❌ |
|  | Advance | ✅ | ✅ | ❌ | ✅ |


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