> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wobot.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What are Tickets?

When a detection results in noncompliance, it leads to ticket generation. It means that whenever AI detects noncompliance while running a checklist, a ticket is raised for inspection and rectification by the concerned people.    

For example, AI would raise a ticket if it sees a person not washing their hands for 20 seconds in a restaurant kitchen.

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