> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wobot.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is The Turnaround Time?

**TAT** `Turnaround Time` is the timeframe within which a ticket raised for noncompliance should be resolved by taking appropriate action. For example, if the turnaround time is 30 minutes, you have 30 minutes to take action on the ticket. If the time limit exceeds the allotted time, the ticket becomes overdue.
 
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