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👉 How can a Supervisor or a Person-in-charge Raise a Ticket?

You can raise a ticket following these simple steps- 

  1. Click on “Task tagging” from the homepage. 
  2. You will be redirected to the “Playback” section 
  3. Click on “Preview and tag” for any task for which you want to raise a ticket. 
  4. To tag a violation or a compliance event on any video frame, click on the 'Capture' button. You can also click on the ‘Capture’ button multiple times to record numerous anomalies/compliance events. 
  5. All the tickets you have raised will show under the video in the ‘Current Log’ section. 
  6. To submit these tickets, please click on ‘Submit’.


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