What are the Steps for Adding Users to Receive Incident Alert Notifications?

Add Users to Receive Incident Alert Notifications

Step 1: Access Task Configuration:

Go to the Tasks section located in the left panel to view the list of configured tasks.

Step 2: Select Task and Location:

Choose the specific task for which you want to enable user notifications.
Click on the Edit icon to review the configured locations associated with the task.

Step 3: Configure Location Settings:

Select the desired location and proceed by clicking on the Edit icon to access the configuration page.

Step 4: Within the Alert Details section, set Alert Preferences:

Instant Alerts: Receive immediate notifications as incidents occur.
Grouped Alerts: Opt to receive consolidated alerts at a specified time the following day.
👉 Note that you cannot select both simultaneously.

Step 5: Choose Users for Notification:

Utilize the drop-down menu to select multiple users who should receive alerts for the specified location.

These steps will enable you to configure incident alert notifications efficiently.

Didn't find what you were looking for? We would ❤️ to hear you. Let us know at support@wobot.ai

Updated on: 09/04/2024

Was this article helpful?

Share your feedback


Thank you!