Question 1

How to Get WoConnect Application in ACTION ❓

Accepted Answer

Setup Configurations

Q: How do I Connect My Pre-installed DVR/NVR to the Platform?

You can always connect your previous CCTV set up with Wobot.ai during the account setup process or later as well. You may refer to our Knowledge Base articles on how easily one can add your DVR/NVR or standalone cameras to Wobot’s platform. Didn't find what you were looking for? We would ❤️ to hear you. Let us know at support@wobot.ai

${color}[#3766e8](Download Application) 📥

|| Note: Use the latest version of the WoConnect app for best experience on the system available on the location that needs to be onboarded. Downloading the software can take several minutes, depending on the speed of your connection. The file size is 140MB. Tap the links below to save WoConnect setup file on your system:

${color}[#3766e8](Prepare to Install) 🖥️

Before starting installation

Firewall - ${color}#228B22 domain names and IP addresses: If your company uses a firewall to restrict access to internet domains from within its corporate network, you will need to allowlist the following domain names for the WoConnect application to work properly, or for you to be able to use the WoConnect configuration dashboard.

``` Protocol Hostname Port

Question 2

What is WoConnect❓

Accepted Answer

WoConnect

is an application that helps users to connect the DVR/NVRs available in their private network to their Wobot.ai account. It routes the camera feeds from DVR/NVRs to the Wobot application. After setting up the WoConnect application, users can access these feeds from their Wobot account.

Overview of System + Product Features

Onboard local NVR without public IP. These cameras can then be used to set up tasks and see live views via Dashboard.
Auto search NVR in your local network if you forget or don’t know the local IP
Login supported via Owner, Admin and Service Account
App follows the plan-based camera limit similar to the dashboard
The App keeps relaying the feed (24/7) to the Cloud Media server continuously for the cameras added
Activate, Deactivate or Delete the NVR (will affect all the cameras connected to that NVR)
Use refetch cameras from the NVR details page to fetch any new active camera in the NVR
App checks for new updates at app startup. This can also be triggered manually inside the app

Didn't find what you were looking for? We would ❤️ to hear you. Let us know at support@wobot.ai

Question 3

Manage a Task

Accepted Answer

👉 To visit the Tasks page:

Click the Tasks Card from the Homepage ${color}#3766e8

Hover over the Tasks icon, and select Tasks to see the list of all configured tasks on your Wobot.ai account.

From the list, you can select the one you wish to manage by tapping on it.
Now you can 🖉 Edit, ◾ Stop, ▶️ Start, 🗑️ Delete task for all your locations and schedules. ${frame}

👉 To ${color}#3766e8 a task:

Choose the location, tap 🖉 Edit icon, and make the desired edits on the configuration page.

👉 To ${color}#3766e8 a task from running:

Choose the location, tap … More Options, and click◾ Stop icon.
Once a confirmation pop-up appears, select Confirm to validate your action.

👉 To ${color}#3766e8 a task:

Choose the location, tap … More Options, and click ▶️ Start icon.
Once a confirmation pop-up appears, select Confirm to validate your action.

👉 To ${color}#ff0000 a task:

Choose the location, tap … More Options , and click 🗑️ Delete icon.
Once a confirmation pop-up appears, select ${color}[#fb0404](Yes, Delete) to validate your action.

Didn't find what you were looking for? We would ❤️ to hear you. Let us know at support@wobot.ai

Question 4

What are IP and Analog Cameras?

Accepted Answer

NVRs and DVRs require different types of cameras as they process video data differently.

NVR technology uses IP Cameras: These are smart cameras that have advanced hardware to capture and encode video footage. They can also act as standalone cameras, while some also lend support to internal microSD cards when it comes to local recording.
DVR technology uses Analog Cameras and sends signals via a coax cable. They have lower quality but perform well in low light conditions. They also have limited site ranges and don't offer the zoom-in clarity like their IP counterparts.

Didn't find what you were looking for? We would ❤️ to hear you. Let us know at support@wobot.ai

Question 5

Explore More on Camera Details Page

Accepted Answer

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To access the Camera Details page:

Hover over the WoCam icon on the left panel of the dashboard > Select Cameras line item. Here, you will see a list of all the added cameras
To view the details of a specific camera, tab on the name of the Camera Name or select 👁️ Details icon under the ACTION column
To obtain the RTSP URL of the camera, tab Copy 🧾 under Connection Settings details section. When security popup appears, enter your account password and click Copy to perform the action

A new window opens up with all details of the selected Camera:

Tab on ▶️ View Recorded Videos to view all recorded videos for that camera
Tab on Refetch Frame to refresh the static view of the camera
Click … three dots at the right corner of the screen to get the options to Edit, Deactivate or Delete the camera
To start Live view, click ▶️ Play icon on the centre of the playing window

👉 To control the live stream of a camera, hover the cursor over the live video player and chose any of the following features:

◼️ Stop - To stop live view of the camera
📸 Screenshot - To take screenshot and download in JPEG
Zoom In or Zoom Out - To Zoom in and out into the video to see the view better
🔇 Mute or 🔊 Unmute - To Mute and Unmute live stream audio coming from the camera
Fullscreen - To view in

Question 6

How do I Connect My Pre-installed DVR/NVR to the Platform?

Accepted Answer

You can always connect your previous CCTV set up with Wobot.ai during the account setup process or later as well. You may refer to our Knowledge Base articles on how easily one can add your DVR/NVR or standalone cameras to Wobot’s platform.

Didn't find what you were looking for? We would ❤️ to hear you. Let us know at support@wobot.ai

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