Question 1

Onboarding & Enablement - A True Partnership

Accepted Answer

We are committed to giving our clients the quickest time to value. Customers can leverage visual data to gain insights into their business operations and act instantly to raise the operational bar in a matter of days.

Need help setting up Wobot AI?

Q: Wobot’s DriveThru Camera Placement Guide

<img src="https://storage.crisp.chat/users/helpdesk/website/9c4859e1ba41f800/screenshot-2022-10-13-140152_15igq5w.png" alt="" /> Wobot AI enhances customer satisfaction and throughput in locations with DriveThru lanes. We utilize an advanced algorithm to capture still frame images of each vehicle that enters DriveThru lanes. This will help you tackle challenges related to service of speed, employee productivity, and overall DriveThru efficiency. Our analytical reports curated for your DriveThru business with data-rich views on various operational factors enable a deep dive into individual locations. Analytics enable benchmarking and multi-unit comparisons, as well as actionable insights that help you meet your operational goals, drive customer volume, and thus maximize sales. <h3 id="dcolor3766e8cameraplacementguidelines">${color}[#3766e8](Camera Placement Guidelines)</h3> An optimal setup of cameras can help upgrade the quality of detections, and thereby improve the results significantly. Here are a few tips to ensure the best camera placement at your DriveThru: <ul> <li>Vehicles captured by cameras should not be in top-view mode</li> <li>The vehicles in the frame should not take up more than 30% of the frame</li> <li>Headlights, wheels, bumpers, and other features should be clearly visible to aid in detection</li> <li>Adjust the camera's orientation so that it is parallel to the ground plane</li> <li>The path that the vehicle will take to reach the next station should be clearly visible</li> </ul> ${frame}[Read Through Wobot's DriveThru Camera Placement Gui

${color}[#3766e8](Neah! I can set up on my own, will contact if required..)

${frame}Read Through Wobot AI Self Onboarding Checklist

${color}[#3766e8](Yeah! I'm stuck, need Team Wobot to set up my account..)

${frame}Read Through Wobot AI Concierge Onboarding Checklist

Didn't find what you were looking for? We would ❤️ to hear you. Let us know at support@wobot.ai

Question 2

Wobot’s DriveThru Camera Placement Guide

Accepted Answer

Wobot AI enhances customer satisfaction and throughput in locations with DriveThru lanes. We utilize an advanced algorithm to capture still frame images of each vehicle that enters DriveThru lanes. This will help you tackle challenges related to service of speed, employee productivity, and overall DriveThru efficiency. Our analytical reports curated for your DriveThru business with data-rich views on various operational factors enable a deep dive into individual locations. Analytics enable benchmarking and multi-unit comparisons, as well as actionable insights that help you meet your operational goals, drive customer volume, and thus maximize sales.

${color}[#3766e8](Camera Placement Guidelines)

An optimal setup of cameras can help upgrade the quality of detections, and thereby improve the results significantly. Here are a few tips to ensure the best camera placement at your DriveThru:

Vehicles captured by cameras should not be in top-view mode
The vehicles in the frame should not take up more than 30% of the frame
Headlights, wheels, bumpers, and other features should be clearly visible to aid in detection
Adjust the camera's orientation so that it is parallel to the ground plane
The path that the vehicle will take to reach the next station should be clearly visible

${frame}[Read Through Wobot's DriveThru Camera Placement Gui

Question 3

What should I do to resolve the issue of offline streams?

Accepted Answer

To resolve the issue, you may follow the steps below:

Step 1: You may start by stopping the WoConnect application.

Navigate to the settings menu of the application WoConnect
Look for an option labeled ${color}[#3766e8](Stop Application)
Click on the "Stop Application" option to halt the application's operation
Once you click on it, a popup will appear on the screen
In the popup, select the ${color}#3766e8 button to validate the action

This will effectively stop the WoConnect application. Now that the application is stopped, let's move on to the next step.

Step 2: Next is to quit the application from the system tray as well.

Locate the application icon in the system tray (usually located in the bottom right corner of the screen)
Right-click on the application icon
From the context menu that appears, select the option to quit or exit the application

This action will ensure that all instances of the WoConnect application are closed and terminated.

Step 3: You may now try opening the application again.

Locate the application's icon on your desktop or in the application list
Double-click on the icon to launch the application
A popup will appear, select the ${color}#3766e8 button to continue

Step 4: Lets reactivate all the onboarded cameras.

Once the application is open, navigate to the camera section
Look for an option to activate cameras
Click on the option to activate all the

Question 4

Access the Checklist to Pick Tasks from Pre-made Templates

Accepted Answer

👉 To access the Checklists section

${frame}

Click the Tasks Card from the Homepage ${color}#3766e8

Hover over the Tasks icon, and select Tasks to see the list of all configured tasks on your Wobot.ai account.

Click + Add Task to view the pre-defined Checklist Template.
Select your Industry to view the corresponding checklists.
Tap on the Checklist Name to view the list of tasks for that Checklist, and select Individual Tasks to get more information.
Select the Task you want to run from the list, and tab ✈️ Automate Now
Configure the task for the desired camera, location, and schedule.

|| To use a different checklist, you can close the current checklist popup to go back to the previous checklist template page to browse more. | Search 🔎 lets you quickly find exactly what you need with the relevant name or keyword. Didn't find what you were looking for? We would ❤️ to hear you. Let us know at support@wobot.ai

Question 5

How to Get WoConnect Application in ACTION?

Accepted Answer

Setup Configurations

${color}[#3766e8](Download Application) 📥

|| Note: Use the latest version of the WoConnect app for best experience on the system available on the location that needs to be onboarded. Downloading the software can take several minutes, depending on the speed of your connection. The file size is 140MB. Tap the links below to save WoConnect setup file on your system:

${color}[#3766e8](Prepare to Install) 🖥️

Before starting installation

Firewall - ${color}#228B22 domain names and IP addresses: If your company uses a firewall to restrict access to internet domains from within its corporate network, you will need to allowlist the following domain names for the WoConnect application to work properly, or for you to be able to use the WoConnect configuration dashboard.

``` Protocol Hostname Port

Question 6

What is WoConnect?

Accepted Answer

WoConnect

is an application that helps users to connect the DVR/NVRs available in their private network to their Wobot.ai account. It routes the camera feeds from DVR/NVRs to the Wobot application. After setting up the WoConnect application, users can access these feeds from their Wobot account.

Overview of System + Product Features

Onboard local NVR without public IP. These cameras can then be used to set up tasks and see live views via Dashboard.
Auto search NVR in your local network if you forget or don’t know the local IP
Login supported via Owner, Admin and Service Account
App follows the plan-based camera limit similar to the dashboard
The App keeps relaying the feed (24/7) to the Cloud Media server continuously for the cameras added
Activate, Deactivate or Delete the NVR (will affect all the cameras connected to that NVR)
Use refetch cameras from the NVR details page to fetch any new active camera in the NVR
App checks for new updates at app startup. This can also be triggered manually inside the app

Didn't find what you were looking for? We would ❤️ to hear you. Let us know at support@wobot.ai

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