Whether you are dealing with OpenEye cameras, standalone IP cameras, or cameras added via Recorder, the following instructions will guide you through the process efficiently.

Identify Camera Type

Types of cameras that may undergo replacement.
OpenEye Cameras
Standalone IP Cameras
Cameras added via Recorder

For OpenEye Cameras

Update configuration (if possible)

If the configuration can be updated on the OWS portal while retaining the same camera ID, the camera will automatically start working once it's up on OWS.

If replacement involves new camera ID

Navigate to the WoCam module on the navigation panel
Proceed to Cameras section and then to Recorders to view all the added recorders
Select the recorder for which the cameras are to be added
Click on Refetch Cameras
A new window will display the grid view of connected cameras
Select the new cameras to be added and click Continue
Add the notification alerts (if required) and click Update & Save

Note: You will need to redo the task setting process, including ROI creation and defining parameters.

For Standalone IP Cameras

Navigate to the WoCam module on the navigation panel
Proceed to Cameras section
Locate the camera and go to its details page
Find the three dots at the top right corner, click Edit
Enter the new Camera name
Tap the closed eye icon to validate the Public RTSP URL and click Continue
Add the notification alerts (if required) and click Update & Save

👉 If unable to modify, onboard the camera as a new one.

Note: You will need to redo the task setting process, including ROI creation and defining parameters.

For Cameras Added via Recorder

If the new camera is added to the same channel as the same previous camera in the recorder

Simply refetching the frame on the camera details page should work

If the new camera is added to a different channel

Navigate to the WoCam module on the navigation panel
Proceed to Cameras section and then to Recorders to view all the added recorders
Select the one to which the camera is connected and click Refetch Cameras
Enter the recorder password and click Fetch Cameras
Select the new cameras to be added and click Continue & Update Recorder

Note: You will need to redo the task setting process, including ROI creation and defining parameters.

________________________________________________________________________________________________________________
Didn't find what you were looking for? We would ❤️ to hear you. Let us know at support@wobot.ai

Updated on: 09/04/2024