Articles on: Getting Started

How can a Supervisor or a Person-in-charge Raise a Ticket?

You can raise a ticket following these simple steps-

Click on “Task tagging” from the homepage.
You will be redirected to the “Playback” section
Click on “Preview and tag” for any task for which you want to raise a ticket.
To tag a violation or a compliance event on any video frame, click on the 'Capture' button. You can also click on the ‘Capture’ button multiple times to record numerous anomalies/compliance events.
All the tickets you have raised will show under the video in the ‘Current Log’ section.
To submit these tickets, please click on ‘Submit’.

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Updated on: 15/03/2022

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