If you are behind a router or firewall, you will need to open and forward the correct ports for the services you wish to run. This guide will take you through the steps of configuring port forwarding on a router.

You will need to forward Port 554 on the router's end in order to access the camera streams from outside the network. This is a TCP and UDP type port that allows video to be accessed from the recorder using RTSP protocol. Only forward the ports that you absolutely need to use.

Discretion: User interface may not be identical to the instructions shown below depending on the product, firmware version.
Login to your router via the default gateway address
Enter your router credentials into the login page.

✍ Note: You may find the router credentials on a sticker at the bottom of your router. If not, you can see the most common credentials below:

Next, locate the port forwarding settings. Typically this will be under Advanced and then Port Forwarding or Virtual Server.
On the Port Forwarding page enter in a name for your device like, Camera. Then enter the port you are forwarding in the port field. Select TCP/UDP or Both under Protocol if you are unsure which protocol you are using. Next, enter the internal IP address of the device you are port forwarding to and click Apply or Save to store the changes.
Finally, check to see if the port is open by going to  PortCheckTool.com. Enter the port number you have forwarded and click Check Your Port

🌟 You should now be able to connect to your device via a web browser. Simply enter your hostname followed by the port number into the address bar. For example "http://hostname.ddns.net:8000"

Below you will see interfaces from the 4 most popular manufacturers:

Be aware that your router may display a different interface.

Linksys

NETGEAR

Belkin

ASUS

✍ Note: Our documentation on port forwarding is limited due to the vast amounts of routers. Please check out your routers support page for more information if you are lost.
If you have completed the step above received a successful result from the Port Check Tool website, you can now run your services and address your machine using the host or domain you created!

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Updated on: 08/03/2022