Access levels for the following user roles:

Owner

Has access to everything in the system and is set as the primary user for the company.
Restricted to 1 user per company.

Admin

Has access to everything in the system apart from accessing subscription details and changing primary owner.

Supervisor

Has access to tickets assigned to them as well as the executives they are the supervisors for.
Can view camera details throughout the system but cannot add, edit or delete them.
Doesn’t have access to live view either.
A supervisor is selected while adding/editing an executive.

Executive

An executive is responsible for closing tickets.
Can view camera details throughout the system but cannot add, edit or delete them.
Doesn’t have access to live view as well.
An executive must have a supervisor assigned.

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Updated on: 15/03/2022