Wobot AI supports unlimited users who can be assigned to 3 pre-defined roles. These roles have different permissions and responsibilities in the system.

The first person in the organisation who signs up automatically becomes the Owner. 

The Owner can invite other users and define their roles from the Userssection in the ⚙️ Settings line item on the left navigation panel. The Userssection lists all the registered users in the account.

Assigning User Roles

Owner

Full access to the system as the primary user for the company.
Restricted to 1 user per company as owner role (can be at other roles in multiple accounts).
Can manage users: add, edit, delete, change status (except themselves).
Can manage locations: add, edit, delete.
Can manage Recorder(s)/Camera(s): add, edit, delete, change status.
Can add/delete live view, set up direct recording, view playback videos, reports and detailed analytics.
Can automate use cases and view raised events for all locations.
View Plan and Usage (in Settings)
Has access to help and support.

Admin

Access to all platform features similar to Owner, except viewing Plan and Usage.

Member

Limited access compared to Owner and Admin.
Can view most system features but can't make changes.
Can view analytics and events for all the assigned locations and download reports.
Can access created live views and view playback videos for assigned locations.
Has access to help and support.

Feature | Action | Owner | Admin | Member | Manager
(location retricted admin) |
---- |
Account | Login | ✅ | ✅ | ✅ | ✅ |
Cameras | View | ✅ | ✅ | ✅ | ✅ |
| Add/Edit/Delete | ✅ | ✅ | ❌ | ✅ |
Recorder | View | ✅ | ✅ | ✅ | ✅ |
| Add/Edit/Delete | ✅ | ✅ | ❌ | ✅ |
Live View (if enabled) | View | ✅ | ✅ | ✅ | ✅ |
| Add/Edit/Delete | ✅ | ✅ | ❌ | ✅ |
Playback (if enabled) | View | ✅ | ✅ | ✅ | ✅ |
| Tagging | ✅ | ✅ | ✅ | ✅ |
Tasks | Browse | ✅ | ✅ | ❌ | ✅ |
| Add/Edit/Delete | ✅ | ✅ | ❌ | ✅ |
| View Analytics & Events | ✅ | ✅ | ✅ | ✅ |
DriveThru (request to enable) | Setup | ✅ | ✅ | ❌ | ✅ |
| View Analytics | ✅ | ✅ | ✅ | ✅ |
| ThruPut Live | ✅ | ✅ | ✅ | ✅ |
Settings | Users | ✅ | ✅ | ❌ | ✅ |
| Locations | ✅ | ✅ | ❌ | ❌ |
| Schedules | ✅ | ✅ | ❌ | ✅ |
| DriveThru | ✅ | ✅ | ❌ | ✅ |
| Integration | ✅ | ✅ | ❌ | ✅ |
| Company | ✅ | ✅ | ❌ | ✅ |

Didn't find what you were looking for? We would ❤️ to hear you. Let us know at support@wobot.ai

Updated on: 17/06/2025