• User Roles and Permissions

  Wobot AI supports unlimited users who can be assigned to 4 pre-defined roles. These roles have different permissions and responsibilities in the system. The Owner account is created while setting up the organisation. The Owner can invite other users and define their roles from the Userssection in the ⚙️ Settings line item on the left navigation panel. The Userssection lists all the registered users in the account. Assigning User RolesSome readers

• Resetting Account Password

  When Should You Change Your Password? After a Security Breach If you Suspect Unauthorized Access If you Discover Malware or Other Phishing Software Shared Access If you haven’t Logged in for a While How to change? To change your password, click the Profile Initials and select 👤 Account Settings label from the drop-down menu. On the profile info page, click the **${color}[#3766Few readers

• Adding New Users to The Team

  | You need to be an Owner or Admin to perform the following task. Navigate to the left sidebar and click ⚙️ Settings to open the Users listing page. Now click + Add User present at the top right of the page to open the invite user pop-up. In the pop-up, enter the new User Name, Email address, assign the role from the drop-down, associate the Location(s), and click Invite User to send an invitation. || To know more about each rFew readers

• Editing your Own User Profile

  ||| Remember: An individual user apart from the owner or admin can only change his display picture, name and timezone, but can't change his role or email address. To see more information about available roles, see User Roles and Permissions To edit your profile Click the Profile Initials and select 👤 Account Settings label from the drop-down menu. ![](https://storage.crisp.chat/users/Few readers

• Editing Roles and Information of Existing Users

  || ✍ Note: You need to be an Owner or Admin of your Wobot.ai account to perform the following tasks for other users. An individual User can only change his name and email address, however, can't change the assigned role. To see more information about available roles, see User Roles and Permissions To update/change the role and information of a user Log in to your Wobot.ai account.Few readers

• Deleting a User

  You may want to remove users when they no longer work for your organization. Wobot.ai enables you to delete the user without impacting the workflow of the process. You can reassign the tasks to existing active users that were earlier assigned to past users of your organization. || ✍ Note: You need to be an Owner or Admin to perform this task. To see more information about available roles, see [User Roles and Permissions](https://wobot.crisp.help/en/article/useFew readers

• Activating or Deactivating a User

  You may want to pause and later resume the activity of the users for some reason. Wobot.ai enables you to make the user inactive without impacting the workflow of the process as you can reassign the tasks to existing active users of your organization. || ✍ Note: You need to be an Owner or Admin to perform this task. To see more information about available roles, see [User Roles and Permissions](https://wobot.crisp.help/en/article/user-roles-and-permissions-1fhFew readers